Privacy policy

Privacy policy for customers and visitors of the Quilted website.

Web site managed by Sedkon, Jernej Janželj sp Pako 6 1353 Borovnica (hereinafter: Quilted; also derivatives of "we").

This privacy policy explains in detail how we use the personal information you provide to us when using the Website and the Store.

1. What is personal information?

Personal data is information that directly or indirectly identifies you as an individual, where “indirectly” means in combination with other information, e.g. with your name, postal address, e-mail address, telephone number, identification number, location information, or other identifiers.

2. What personal data do we collect?

If you are only a visitor to the Quilted website, we only collect information about you using cookies. If you are a customer, we also collect other personal information about you that we need to perform the services you have ordered. This personal information is:

  • name and surname;
  • contact email address;
  • Username;
  • contact phone;
  • IP address;
  • information for issuing an invoice (name and surname, address and postal code and tax number of the legal entity).

3. How do we use (process) your personal information?

All personal data provided is treated confidentially and is used only for the purpose for which it was provided. Quilted has a very serious approach to data security. We use an appropriate level of protection and have put in place reasonable physical, electronic and administrative measures to protect the data collected against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of personal data or unauthorized access to personal data transferred, stored or otherwise. processed. Our policies and procedures for the protection of information are closely linked to widely accepted international standards and are regularly reviewed and updated as necessary to comply with our business needs, changes in technology and regulatory requirements. Access to your personal information is allowed only to staff, service providers who need this information for business reasons (business "need-to-know"), or those who need it to perform their work.

In the event of a personal data breach, Quilted will follow all relevant data breach regulations.

In the case of subscribing to Quilted e-news (so-called newsletter) We process your submitted e-mail address and name on the basis of consent for the purpose of general information about all Quilted services and about summaries of news, articles and trainings published on the Quilted website.

From receiving e-news or. You can unsubscribe at any time by clicking on the link in the received messages or write to us at

When registering in our store ( obtain and process your e-mail address for the purposes of registration and confirmation of identity or. to create your user profile that you use to access our forum. We delete your user profile together with your e-mail address when you deactivate or delete your user profile.

Quilted undertakes not to sell, lend or otherwise pass on the information you provide via the Websites or in any other way to third parties, except in the cases listed below and unless otherwise provided by regulations.

Your personal data will only be disclosed to the following third parties under the conditions set out below, and Quilted will ensure that your personal data is processed, protected and transferred in accordance with applicable regulations:

External service providers

If necessary, we will authorize other companies and individuals to perform certain works that contribute to our services. For example, we may provide personal information to contractors for hosting our database and applications, for data processing services, or for sending the information you have requested, for providing support services, and the like. We will provide or make available such data to external service providers only to the extent required for a specific purpose. They will not be allowed to use this information for any other purpose. External Quilted service providers are contractually bound to respect the confidentiality of your personal information.

Business transfers

In connection with any reorganization, status transformation, sale or any other transfer of assets (collectively referred to as "business transfers"), we will transfer the data to a reasonable extent and as necessary for the business transfer, provided that the receiving party undertakes to respect for your personal data in accordance with the applicable personal data protection regulations. We will continue to ensure the confidentiality of all personal information and notify affected users before personal information becomes subject to another privacy policy.

Public authorities

We will only disclose your personal data to public authorities when required to do so by national or European Union law. Quilted will e.g. responded to requests from courts, law enforcement and other national authorities, which may include national authorities from another EU Member State.

4. Legitimate interest

On the basis of a legitimate interest, we use your personal data to detect and prevent fraudulent use and misuse of services or subscriptions to them, as well as to ensure the stable operation of our system and services and to implement information security measures, meet quality requirements and detect technical system and service failures.

Based on a legitimate interest, we also use your personal data for the purposes of possible enforcement, judicial and extrajudicial recovery.

5. Your rights with respect to your personal information

Individuals may request from Quilted access to personal data, correction, deletion or restriction of the processing of your personal data, you have the right to object to the processing and transferability of your personal data.

Right of acquaintance: you always have the right to know whether personal data are processed in relation to you and, if so, access to personal data and the following information: (a) the purposes of the processing; (b) the types of personal data concerned; (c) users or categories of users to whom personal data have been or will be disclosed; (d) the envisaged retention period of the personal data or, if that is not possible, the criteria used to determine that period; (e) where personal data are not collected from you, all available information regarding their source.

Right of correction: you have the right to correct inaccurate personal data about you and, taking into account the purposes of processing, the right to supplement incomplete personal data.

Right to delete: you have the right to have our personal data deleted when one of the following reasons applies:

(a) personal data are no longer necessary for the purposes for which they were collected or otherwise processed; (b) where you revoke the consent on which the processing takes place and where there is no other legal basis for the processing; (c) where you object to the processing and there are no overriding legitimate reasons for processing it; (d) personal data have been processed unlawfully.

Right to limit processing: you have the right to limit the processing of your personal data when one of the following cases applies:

(a) where you dispute the accuracy of the data, for a period which allows us to verify the accuracy of the personal data; (b) the processing is unlawful and you oppose the erasure of the personal data and instead request a restriction on their use; (c) we no longer need your personal data for the purposes of processing, but you need them to assert, enforce or defend legal claims; (d) if you have objected to processing based on the legitimate interests of the MP until it has been verified that our legitimate reasons outweigh your reasons.

Where the processing of your personal data has been restricted in accordance with the preceding paragraph, such personal data, with the exception of their storage, shall be processed only with your consent, either to assert, enforce or defend legal claims or to protect the rights of another natural or legal person.

We are obliged to inform you before the restriction on the processing of your personal data is lifted.

Right to data portability: you have the right to receive your personal data provided to us in a structured, commonly used and machine-readable form, and the right to pass this data on to another controller when the processing is based on your consent or the processing is carried out by automated means. At your request, where technically feasible, personal data may be transferred directly to another controller.

Right to contract: when we process your data on the basis of a legitimate interest for marketing purposes, you may object to such processing at any time.

Right to file a complaint with the Information Commissioner: if we do not decide on your request within the legal deadline or reject your request, you have the option of filing a complaint with the Information Commissioner.

6. Access and correction of your personal data and exercise of other rights

As a user of the Quilted website or. the customer has the right to check whether Quilted processes personal data about you and to access the personal data we hold about you or. we process them (in this case we will provide them to you in the form of a machine-readable PDF document). You can always request that inaccurate personal information about you be corrected. If you believe that there is no longer a justifiable reason for further use or. processing of your personal data, please notify us, but we may not delete certain personal data that we collect on the basis of the Value Added Tax Act. You also have the right to restrict the use of your personal data in cases where you dispute the accuracy of personal data, when you assess that the processing is illegal but do not want to be deleted and when personal data is no longer needed for the purpose of processing. In the case of subscribing to e-news, you have the right to object to the processing of your personal data

In order to exercise your described rights, please send us your request in writing, via e-mail to The responsible person will respond to your request within the prescribed period of 1 month. In case of complexity and a large number of requests, the deadline may be extended by a maximum of two additional months, of which you will be notified.

7. Storage

Quilted stores personal information received from you until you unsubscribe from the e-newsletter (withdrawal of consent). Quilted once a year conducts an audit of existing subscribers to e-news and if you have not opened or. read any of your e-newsletters, we will send you an e-mail to renew your consent (e-newsletter subscription) within 14 days, otherwise we will delete your personal data and stop sending you e-newsletters.

Quilted keeps data related to the services provided for one month after the end of the service. After this time, we delete them unless otherwise provided by law.

Quilted will also not delete the data he needs to provide evidence that he has deleted the person's data (the so-called audit trail), and to keep records of persons who do not want him to contact them in the future. This information is the email address and first and last name.

8. Cookies

Quilted uses "cookies" on the website - these are small files that are stored on your computer when you visit the site. Cookies can make it easier for you to continue visiting the site. You can use the settings in your browser to decide whether to accept or reject cookies.

If you do not accept cookies, some websites may not be displayed correctly or you may not be able to access all the information or functionality of the websites, but the acceptance of cookies is not a condition for using the Quilted website.

9. Change of privacy policy

Quilted reserves the right, in its sole discretion, to change its privacy policy at any time and to update and amend this Privacy Policy. Therefore, we encourage you to review this Privacy Policy on a regular basis. Quilted will notify you of changes to this Privacy Policy by email only in the event of material changes affecting the processing of personal information.

10. Contact

If you have any questions about the privacy policy or the information we hold about you, write to us at

Blueberry, 15.10. 2020

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